Privacy Policy

1. Who We Are

ManifestStory is operated by Pivot Point Media Holdings LLC, a Virginia-based company. References to "we," "us," or "our" refer to Pivot Point Media Holdings LLC.

Contact: info@pivotpointstrat.com

2. Information We Collect

2.1 Information You Provide

• Account information: Name and email address when you create an account
• Manifestation intentions: The personal goals and intentions you enter during onboarding and update in your dashboard
• Preferences: Story tone, narrator voice preference, environment settings, and other personalization choices
• Payment information: Billing details processed securely through Stripe (we do not store full card numbers)

2.2 Information Collected Automatically

• Usage data: Stories generated, features used, session frequency
• Technical data: IP address, browser type, device type, operating system
• Log data: API requests, error logs, and performance data

3. How We Use Your Information

• To generate your personalized AI bedtime stories
• To create and narrate audio files from your story text
• To process and manage your subscription payments
• To send transactional emails (account creation, story notifications, billing receipts)
• To improve story quality and personalization over time
• To provide customer support
• To comply with legal obligations

We do not sell your personal data. We do not share your manifestation intentions or personal goals with third parties for advertising or marketing purposes.

4. Third-Party Services

To deliver our service, we use the following third-party providers. Each has its own privacy practices:

5. Data Retention

• Account data is retained as long as your account is active
• Generated stories and audio files are retained for 12 months after last activity, or until you delete your account
• Payment records are retained as required by financial regulations (typically 7 years)
• You may request deletion of your account and associated data at any time by emailing info@pivotpointstrat.com

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate data
• Deletion: Request that we delete your account and associated data
• Portability: Request a machine-readable export of your data
• Opt-out: Unsubscribe from marketing emails at any time

To exercise any of these rights, email us at info@pivotpointstrat.com.

7. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), hashed passwords, and access-controlled storage. However, no method of internet transmission is 100% secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

ManifestStory is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our website. Continued use of ManifestStory after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or to exercise your rights: